The Fine Print

Inclement Weather Policy

 

We reserve the right to reschedule your event due to inclement weather. Inclement weather includes rain (forecasted two hours before, or two hours after your event time), strong winds (winds and gusts above 20MPH), extreme heat, and cold temperatures. We will let you know the day of your scheduled event, if we need to reschedule. In the event of inclement weather, (we do live in Pittsburgh), you will be able to reschedule to a later available date for free or relocate to a nearby indoor location. In the event you do not wish to reschedule, we will refund 50% of the total cost of the event. 

 

If you do not have flexibility to reschedule, we encourage you to plan for an inclement weather alternative ahead of time. We can setup in your home or a pre- determined covered space

 

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Reservations & Deposits

To secure your date, a non-refundable deposit of 30% of the total cost is required. We accept PayPal, Zelle, Venmo, and offer a 5% discount for cash payments.  This deposit reserves your date and will be applied toward your total event cost. The remaining balance is due before your event, as specified on your invoice. For events scheduled within 7 days, full payment is required at the time of bookings. Gratuity is not mandatory or expected, but if you enjoyed your service, it is accepted. (cash or Venmo please)

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**Please be aware that once we contact you in 24-48 hours, you will have 3 days to complete the booking process. Again, there is a 30% deposit required to secure your date and start planning the experience. Final payment must be received no later than 7 days prior to your event. If payment is not received within that timeframe, your 30% deposit will be forfeited**

Should you need to cancel your booking, you will have 10 days prior to event to receive a full refund.